FAQs
Still have questions? Feel free to reach out for anything unanswered!
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We leave the creativity up to you! Send us any design you'd like to use and we'll mockup it up for your approval.
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Live screen printing and laser engraving are limited to 1-color designs. Live heat pressing, monogramming, and button making includes full color designs.
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Nope! It's included in the hourly rate.
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We're experienced when it comes to crowds of people and our team works like a well-oiled machine. Depending on your event time and quantity, we can pre-print items before your event to avoid long lines. Also, having a line at your booth isn't necessarily a bad thing. We've learned in the past that it attracts more people. #fomo
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In most cases, yes. We'll need a sample prior to the event to make sure it can stand the heat in the dryer. An imprint fee may apply.
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Unfortunately our activations are not setup for accepting payments during the event. However, if your team can setup a POS system, we can work alongside them to print merch as guests pay.
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We require full payment up front in order for us to order all the supplies needed for your event + preparation. Once we have all your event details, we'll add you to our event calendar! This includes a finalized size breakdown (if ordering shirts), quantities, and event details.
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The first piece that's printed is done as soon as we're done setting up at your event. That way you can display it as needed.
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We need 14 business days from the date of payment. Need more time? No worries, we offer an incremental 5% rush fee per day after 14 business days.
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By default, we pace ourselves to print full quantity by the end of the event. If not, we can either 1) issue you a refund with a 40% restocking fee of the total invoice amount or 2) save them for your next event and hire us to print them.
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We can print about 50-75 items an hour. Factors that affect our time capacity: offering a variety of merch items for attendees to choose from and offering multiple garment colors to choose from. There’s also the option for us to pre-print items to hit your total goal and/or adding additional equipment to increase our prints per hour.
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Yes. This is a great option if you need all your items to have the same logo or design. We’ll then add another imprint during your event that attendees can see and be a part of.
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We have a 2-hour event activation minimum. However, there’s no item minimum for the pieces printed onsite.
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We accept credit card and ACH transfers. Invoices over $5,000 require either ACH transfer or an added 5% processing fee. Please note your event is NOT booked until approval and payment are submitted.
Live Screen Printing
FAQs
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Our team prides ourselves on keeping the activation area tidy and organized, including the ink. However, accidents can happen and the ink we use is permanent and can’t be washed out of fabric items/carpet. We recommend positioning our station on hard flooring or covering the carpeted surface if preferred.
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The screen printing process takes about 30 seconds to 1.5 minutes from start the finish.
If you decide to offer multiple merch items and/or colors, this may add time per print.
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Our Starter and Standard Packages require a 10’ x 10’ area. Our Supreme Package requires a 10’ x 20’ area.
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Each dryer requires 1750 watt/14.5 amp/120 volt electricity. Our team may recommend multiple dryers for events with higher guest counts.
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13” x 13”
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Yes! This is a great way to get your brand on the shirt if it’s not included in the designs we’ll be printing live.
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Large is universally the most popular size. Here’s our go-to size breakdown based on your total quantity:
15% Small
20% Medium
30% Large
25% XL
10% 2XL
Please note this is only a reference and may not apply to your exact demographic.
Live Heat Pressing
FAQs
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Each item takes about 1 minute to heat press.
If you decide to offer multiple merch items and/or colors, this may add time per print.
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Each heat press requires 1750 watt/14.5 amp/120 volt electricity. Our team may recommend multiple dryers for events with higher guest counts.
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13” x 13”
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Yes. Hats require a different heat press than shirts due to the curved imprint area so we’ll add a 2nd heat press to your quote.
Live Monogramming FAQs
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Unfortunately we don’t. Our live monogramming activation is the closest substitute. The main difference is that guests can add a max of 3 letters to their item.
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Guests can add a maximum of 3 letters to their item. You can offer more letters for an additional cost. However, because the letters are applied by hand, we recommend no more than 5 letters per customization.
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Popular choices for monogramming are bandanas, tote bags and hats but we can monogram most items made out of polyester or cotton.
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Yes, adding a pre-printed logo or design for an additional fee on your item is a great way to keep your swag branded.
Live Laser Engraving FAQs
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Engraving time depends on material and the dimensions of the engraving. Time can vary anywhere from as little as 30 seconds to 2 minutes+ per item. Once we know the material and complexity of design, we’ll have a better estimate per item.
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The smell will depend on the material. Leather will have a faint burning scent, but not enough to fill a whole room. Our air purifier filters any smoke from the engraver before exposing it to the air, minimizing odors.
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Our laser engravers have the equivalent sound to a blow dryer on a low setting.
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Yes, adding a pre-engraved logo or design for an additional fee on your item is a great way to keep your swag branded.
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Yes! We use enclosed laser engraving machines with a filtration system, all operated by our trained operators.
Live Button Making FAQs
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Unfortunately we no longer offer custom designs onsite for our live button making activation. Guests can choose from up to 6 design options. Wanting to offer more than 6 designs? No problem! Button designs can be added for an additional fee.
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Our pinback buttons come in 1.5” diameter and 2.25” diameter.
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The equipment requires a specific balance of pressure and force to operate. Having our team press buttons reduces the risk of our button presses breaking down onsite. Our team still gives each guest the full interactive experience of button making.